REFUND POLICY

At Savvy Nest Beauty Store, your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 7 days of receiving your order. To be eligible for a return, items must be:

  • Unused and in their original condition

  • In the original packaging

  • Accompanied by proof of purchase

For hygiene and safety reasons, we cannot accept returns on products that have been opened, used, or damaged after delivery.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the item. We will review your request and arrange a replacement or refund where appropriate.

Refunds

Once we receive and inspect your returned item, we'll notify you of the status of your refund. If approved, your refund will be processed to your original payment method. Processing times may vary depending on your payment provider.

Non-Refundable Items

The following items are not eligible for refunds:

  • Opened or used beauty and personal care products

  • Gift cards

  • Clearance or final sale items (if applicable)

Return Shipping

If the return is due to our error (such as receiving the wrong or damaged item), we will cover the return shipping costs. For all other eligible returns, the customer is responsible for return shipping fees.

Contact Us

If you have any questions about our Refund Policy or need assistance with a return, please contact our customer support team. We're always happy to help.